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The End AIDS portal is an innovative project that responds to the acute shortage of health personnel in most health centres delivering ARVs. It also provides an opportunity for people who are not free to seek medical advice from health service providers to ask this same kind of information in the comfort of their homes or any other place without their identity being known. The End AIDS Portal is a web based intervention that uses cell phones to access health information anonymously. The resource is run for and by people living with HIV. It uses text messages to reach out to people living with HIV and the affected who are marginalised and lack safe access to support and services such as sex workers or men who have sex with men without exposing them to stigma and discrimination or even prosecution. So far, the portal has demonstrated potential in filling the information and service delivery gaps that currently exist in health facilities.